I didn't receive an order confirmation. What should I do? If you did not receive an email confirmation within 1 hour of your purchase, contact us and someone from our team will assist you.
Can I cancel my purchase? We try to ship all orders within 1 business day. However, if you would like to cancel your order, please contact help@hausandhues.com and we’ll do what we can to make it work.
How do I know my order went through? Within minutes of ordering, you will receive a confirmation email that includes important order-related details.
What happens if I enter the wrong information? Don’t worry, mistakes happen. If you entered the wrong information while placing an order, contact one of our team members and we'll correct it for you.
Can I make changes to my order after submitting payment? Changes can be made on a case-by-case basis. If you would like to make changes to your order, please email help@hausandhues.com.
How can I pay for my order? Haus and Hues accepts all major credit and debit cards including Visa, Mastercard, Discover, and American Express. We also accept PayPal, Shop Pay, Google Pay, and Apple Pay.